✅ General Terms and Conditions of Sale – Cuiroma Group
Article 1 – Purpose
These General Terms and Conditions of Sale (GTCS) define the rights and obligations of the parties in the context of the online sale of products offered by Cuiroma Group through its official platform https://www.cuiroma.com/en/. Cuiroma Group is a company specialized in the design, handcrafted manufacturing, and marketing of genuine leather products, distributed worldwide.
Article 2 – Products
Cuiroma Group pays great attention to the presentation and detailed description of each product. The information provided includes essential features, precise descriptions, and high-quality illustrative photographs, in accordance with the best international standards.
Only products displayed on the site at the time of the order are offered for sale.
The customer is invited to carefully review each product sheet to verify specifications, materials, dimensions, and care instructions.
Article 3 – Prices
The prices indicated are expressed in euros or US dollars and are exclusive of taxes (HT) and delivery charges.
The rates applied are those in effect on the day of the order. Cuiroma Group offers competitive prices for the B2C market and preferential rates for its B2B partners, distributors, and resellers.
Article 4 – Orders
Any order is confirmed after payment validation by the banking institution or via the PayPal platform.
A detailed order confirmation, including a summary of the items, the total amount, and the order number, is automatically sent by email.
Orders are processed with the utmost care to ensure quality, tracking, and customer satisfaction.
Article 5 – Payment Methods
To meet international requirements, Cuiroma Group offers several secure payment solutions:
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Credit card (Visa, Mastercard, American Express)
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PayPal (fast and secure payment)
All transactions are encrypted and processed in accordance with the strictest security standards.
Article 6 – Delivery
Cuiroma Group ships its products worldwide through partnerships with recognized carriers (DHL, FedEx, etc.).
Shipping times: Orders are prepared and shipped within 48 hours after payment validation.
Shipping costs: Calculated based on the destination country, weight, and negotiated rates with our logistics partners. The costs are the responsibility of the customer and are clearly indicated before order confirmation.
Packaging: Each package is carefully wrapped to ensure optimal protection during transport.
Delivery times: Vary from 48 hours to 4 working days after shipping, depending on the destination.
An invoice can be issued to the delivery address or sent by email upon simple request.
Article 7 – Warranty and Quality
All products are covered by the legal warranty of conformity. In case of defect or non-compliance, the item can be returned, exchanged, or refunded within 30 days.
Cuiroma Group is committed to providing genuine leather items of the highest quality, handcrafted by Moroccan master artisans, renowned for their exceptional craftsmanship.
Article 8 – Applicable Law and Disputes
These GTC are governed by Moroccan law. In case of a dispute, exclusive jurisdiction is granted to the competent courts of the registered office of Cuiroma Group, located in Fez, Morocco.
Article 9 – Intellectual Property
All elements of the site https://www.cuiroma.com/en/ (texts, images, graphics, logos, videos, sounds) are the exclusive property of Cuiroma Group. Any reproduction or use, even partial, without prior written permission is strictly prohibited and prosecuted in accordance with the applicable legislation.
Article 10 – Personal Data
Cuiroma Group respects the privacy of its customers and processes their personal data with the utmost confidentiality. The information collected is necessary for processing orders and may be communicated to service providers involved in their execution (transport, payment). In accordance with applicable law, each customer has the right to access, modify, and delete their data.
Cuiroma Group – Moroccan craftsmanship, leather from Fez, global quality. Online sales and B2B at wholesale prices. Express international delivery.